Privacy policy

Privacy Policy
Last updated: March 23, 2025

At Utopian Threads (“we,” “us,” or “our”), we care about your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website at utopians.shop (the “Site”), make a purchase, sign up for emails, interact with our brand, or engage with us through affiliated companies or brand partners (together, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Site or submit your information.

1. Information We Collect

We collect information from you in a few different ways:

a. Information You Provide Directly

Name, email address, shipping/billing address, phone number
Payment details (processed securely via third parties)
Account info (username, password, preferences)
Order history and shopping behavior
Messages or support requests sent to us

b. Information We Collect Automatically

We automatically collect certain data when you interact with our site, including:

Device information (browser, operating system, IP address)
Site usage data (pages visited, time on site, clicks)
Cookies and similar tracking tools (see section 5)

c. Information from Third Parties

We may receive personal information from:

Affiliate companies or brand partners who share subscribers with us
Third-party platforms used for email sign-ups or campaigns
Payment processors and shipping providers
Marketing platforms that track campaign performance

2. How We Use Your Information

We use your personal information to:

Process orders and deliver your purchases
Communicate with you about your account or order
Improve our website, services, and user experience
Provide customer service and support
Prevent fraud or abuse
Send you marketing emails, newsletters, offers, or updates

We may also email subscribers acquired through our affiliate companies, brand partners, or creator campaigns, as long as the subscription was voluntary and aligns with this policy. All marketing emails include an unsubscribe option.

3. Sharing Your Information

We only share your personal information as needed to operate our business, fulfill your orders, or run campaigns. This includes:

Service providers (e.g., Shopify, payment processors, shipping partners)
Marketing and advertising partners
Affiliates or brand partners when part of a shared promotion or campaign
Legal authorities, when required by law

We do not sell your personal information for profit.

4. Your Rights and Choices

Depending on your location, you may have rights to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of targeted ads or data sharing
Withdraw consent for marketing emails
Lodge a complaint with your local data authority

To make a request, contact us at shop@utopians.shop.

To unsubscribe from marketing emails, click the link at the bottom of any email.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and show relevant ads. You can disable cookies in your browser settings, though some parts of the Site may not function properly.

We also respect the Global Privacy Control (GPC) signal, where supported by law.

6. Data Security

We take reasonable measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your data only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law (e.g., tax or accounting purposes).

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, contact us at utopian@utopians.shop to have it removed.

9. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the U.S. or other countries. We take steps to ensure appropriate safeguards are in place where required.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted here with the updated date.

11. Contact Us

For questions about this policy, your data, or to make a request, reach out to us at:

Email: utopian@utopians.shop
Mailing Address:
Utopian Threads
621 Kalamath Street
Denver, CO 80204
United States