Herb Lou's Hoodie

Returns Policy

SHIPPING INFORMATION

Made-to-Order Process

Each apparel item is carefully crafted to order Please allow 5-7 business days for production Your patience ensures the highest quality craftsmanship We'll notify you when your order ships

Delivery Times

Standard shipping: 5-7 business days after production Total timeline: 10-14 business days from order date Tracking information provided via email

Shipping Details

We ship to all 50 U.S. states Shipping to P.O. boxes available International shipping currently unavailable Contact: info@sanogardens.com

RETURN POLICY

Eligible Items

Unworn, unwashed items in original condition Returns accepted within 30 days of delivery Original tags must be attached Items must be in original packaging

Non-Returnable Items

Sale items Items marked as final sale Items that have been worn, washed, or altered Items without original tags or packaging

Return Process

Email info@sanogardens.com to initiate return Include order number and reason for return Wait for return authorization Ship items back using tracking number Refund processed within 5-7 business days of receiving return

Important Notes

Customer responsible for return shipping costs Original shipping charges non-refundable Returns without authorization not accepted We reserve the right to deny returns that don't meet criteria Exchanges processed as return and new purchase